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UK-Based Hotel Group Increases Bookings and Average Rate Using Sabre Hospitality Solutions' Reservations Technology |
SOUTHLAKE, Texas, 17 March 2010 – Red Carnation – the luxury collection of 13 five and four star family-run boutique hotels worldwide – selected Sabre Hospitality Solutions in 2009 as their exclusive provider for all of their distribution needs. As a result of implementing Sabre Hospitality Solutions’ Voice Agent software and call center services, the group has experienced a 57 percent year-over-year increase in bookings and an increase of four percent on their Average Daily Rate (ADR) from their voice reservations channel. Since adding Sabre Hospitality Solutions’ Guest Connect booking engine to its Website, Red Carnation has seen 11 percent more booking revenue coming from their own website.
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